Be There For Your Clients 24/7
Part of providing great client service is being able to help clients and answer their questions when they need it most. Sometimes, this is after you’ve already left the office for the day. Clients, current and potential, aren’t always free when you are. Between work, kids, or other responsibilities, a client may not have time to call you until 8 or 9 in the evening, and they may not be too keen to play telephone tag or deal with a delayed followup. Your chance of connecting with a client dramatically decreases if you don’t connect on the first call. That client may just look for someone else who can respond right away instead of you. If you’re thinking, “Well, I can’t be available 24/7,” you’re right, but that’s where Smith.ai comes in. Smith.ai is a leading virtual receptionist company offering professional and personalized services for solo and small firm attorneys. Their award-winning virtual receptionist and live chat services are now available 24/7, meaning with Smith.ai, you