Connect With Clients Through Facebook Messenger and Smith.ai
If you don’t already have a Facebook profile for your firm, you’re missing out. With over 2 billion active daily users, Facebook is a great way to engage with current clients and to let prospective clients learn more about your law firm. But most people won’t be leaving comments to communicate with you, they’ll be sending you a message. Clients expect fast and convenient communication, and Facebook Messenger meets both of those criteria. But it’s more than just an easy communication avenue that most of your clients already use, having a Facebook presence and being responsive to messages also builds and inspires trust. Having that one-to-one interaction helps clients feel confident in your firm, which in turn boosts your firm’s reputation. It can be daunting to add yet another communication medium for your firm, but that’s where Smith.ai comes in. Smith.ai’s virtual receptionists take care of fielding and responding to your messages, including Facebook messages, just as t...
